Asking to resubscribe account before the expiry ?

  • 6 April 2021
  • 3 replies

Badge +1

Our Team admin was going on for vacation, so he tried to me the team admin, but somehow it didn’t work out.

Now when we are trying to open the Miro board it is showing the message as " Team account subscription is expired. Please ask the account administrator to re-subscribe” .

What need to be done ?
Please guide !

3 replies

Userlevel 7
Badge +16

@Anantu - I have converted this ticket into a support ticket. You should receive a confirmation email.

Badge +1

@Robert Johnson Thank you !
I have received an email stating request has received.

What will be next steps ? Can you please guide me here ?

Userlevel 7
Badge +16

@Anantu - You will have to wait for Miro Support to respond to your ticket. Unfortunately there’s nothing that I can do as I don’t work for Miro and just help out on this forum on my own time. Hopefully they will get back to you soon.