Hi,
I’m trying to upload my AI file file through the Adobe CC app, however, none of my files that are saved in my adobe creative cloud are showing up. I tried to restart both programs but it doesn’t help…
Can someone please help?
Thanks,
Emily
Hi,
I’m trying to upload my AI file file through the Adobe CC app, however, none of my files that are saved in my adobe creative cloud are showing up. I tried to restart both programs but it doesn’t help…
Can someone please help?
Thanks,
Emily
I’m having the same issue. Replying here so I get notified of new comments in this thread :-)
We’re having the same issuer here, and I have logged into CC through the app and everything. Interestingly, on the library page, it says “No Internet Connection”.
Could it be a firewall or port issue? Please advise.
Two last questions:
Has this worked for you int he past or is this the first time you are setting this up?
Hi robert, what video? did you attach a video? The screenshot was from here: https://help.miro.com/hc/en-us/articles/360017572574-Adobe-Creative-Cloud
The step that’s not working for me is here… when i have this window open as below, it says i have NO FILES but I do.
Are you following these same steps in this video to add your Adobe files to the Miro board?
And considering the steps in the video, what is not working? E.g., is it the very last step where you select "Open"?
Yup, it’s the Adobe CC app on Miro like below. I thought it would be something that i’m not doing correctly in Miro since i can see my files fine on Adobe Cloud outside of Miro.
i also have files that are in my Adobe cloud that are psd and they aren’t showing up either. I saw that in the support file types include psd files.
Also, I was wondering… so even if I could upload from my Adobe cloud, am I going to be able to edit on photoshop and the change would show up on Miro as well?
If you are attempting to share these files from a Miro board, you could try renaming the files to a supported file type before uploading, or just sharing them via a link on the board, e.g., Google Drive or Dropbox.
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